Contact us

We're here to help. Got a question about a size, an order or a package? Write to us. We answer in French or English, usually within 1 business day (Monday to Friday, 9 a.m. to 5 p.m. Eastern Time).

To speed things up

• About an order? Include your order number (it starts with #).
• A sizing question? Give us your pet's measurements in centimetres, their breed and weight.
• A damaged item? Attach a photo.

Our contact information

Pawlaire — Anis Ben Dhiab (sole proprietorship)
4595, boulevard Pierre-Le Gardeur, Terrebonne (Quebec) J6V 1J3
Email: contact@pawlaire.ca
Phone: 514 699-2819

Please note: this address is not a return address. For a return, write to us first and we'll give you the right instructions.